FAQs

What is your turnaround time?

The in-stock items will ship in 1-3 BUSINESS days.  We do not ship over the weekend.

Pre-orders require a longer turnaround time and will be listed in the item description. We will make you fully aware of an item that is a pre-order and mention the turnaround time then.

What are your shipping cost?

At She & Her, we hate crazy shipping fees! We have a flat rate of $5.95 on all orders. However, enjoy FREE Shipping on all orders that are $50 or more!

What is your Return/Exchange Policy?

Returns

Sometimes things don't turn out the way you expect them too. If you're not completely satisfied, you may return your item for a full refund WITHIN 30 DAYS of receiving your product according to the shipping tracking.  

To be eligible for a return, your item must be unused and in the same condition that you received it. As well as unworn, washed or tags removed and free of smells (smoke and pet odors). 

Exchanges

If an item is damaged or incorrect with your order, we will do whatever needed to correct your order. Please use the contact us page to inform us or email us at sheandherboutique@gmail.com.

If you need a different size, you can return the original item for a refund (if the item is still available), purchase the size you need.

Do you have a sizing chart?

She & Her posts pictures of sizing charts with each item in the product listing. We also mention sizing in our stories on Facebook and Instagram. If you have any questions on sizing please contact us through the website or email us at sheandherboutique@gmail.com. 

How should I care for my items?

Information on how to care for an item is listed in the product listing.  Although it is best to follow those instructions, when in doubt, hand wash and hang dry.